Complaint Procedure

WHAT IF YOU ARE UNSATISFIED?

It is important to us that our patients are content with our treatments and services.
It may happen that the treatment was not up to your expectations or miscommunication occurred.

TALK TO YOUR DENTIST

Let us know! The dentist is concerned about your problem.
Inform us about what bothered you; the dentist may have an explanation why he/she did the treatment in this particular way.
We are striving to find a solution together with you.

TIP (Tandheelkundig Informatie Punt)
If you still have any additional questions, you may contact the Dental Information Center.
This center will answer on your general questions concerning dental treatments.
Phone 0900 20 25 012 (€ 0, 90 per call)
You can ask a folder at our reception.

KNMT CLAIM SETTLEMENT

Smile Dental Studio is a member of KNMT, the Dutch professional dental association.
If we cannot solve it together, you can contact KNMT. They will mediate and assist with your complaint.
Phone: 030 6076276 Mail: info@knmt.nl